Returns & Exchanges
At LloydsPharmacy, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.
Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing